![]() ![]() What's more, assuming that a Symantec customer would know these things is a little bit too much to ask - a lot of my customers have almost zero technical knowledge. The next page I am presented with even more options that do not apply: "Which of the following types of detection are you reporting?" I have absolutely no idea which one to choose. Furthermore, trying to get this information from my customers is sometimes impossible because they have no idea what they have installed. I don't use any Symantec Enterprise Endpoint Products, Advanced Threat Protection, Consumer Endpoint Products, Cloud and Services, or Mobile. Then, on the next page, I am given choices that still do not apply. I am not a Symantec customer (other than the Thawte code signing certificate) so I choose the last option (unsure or does not apply). On the first page of that link, I am presented with various options - none of which apply. ![]()
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